Frequently Asked Questions

General

What does Merch Tent Media do?
We specialize in custom apparel and merchandise for entertainment groups, ministries, and corporations. Whether it’s T-shirts, hats, or full merch lines, we design and deliver high-quality gear that brings your brand or event to life.

Who do you work with?
We work with a wide range of clients from churches and ministries to music tours, festivals, and corporate teams. If you’ve got a message or brand, we’ll help you wear it proudly.

Orders & Design

Do I need to have a design ready before ordering?
Not at all. You can provide us with your own design, or our in-house team can help create one that fits your vision.

Is there a minimum order size?
Most of our products have a minimum order quantity, but it varies depending on the item. Contact us for specific details.

Can I order samples before placing a bulk order?
Yes, sample orders are available so you can check quality and sizing before committing to a larger run.

Pricing & Payment

How much do your shirts cost?
Pricing depends on the garment style, quantity, and print method. We work with you to find the best fit for your budget without compromising quality.

Do you offer bulk discounts?
Absolutely! larger orders qualify for discounted pricing.

What forms of payment do you accept?
We accept all major credit/debit cards and can set up invoicing for corporate accounts.

Production & Shipping

What’s your typical turnaround time?
Standard turnaround is 7–14 business days after artwork approval, though rush orders may be available depending on capacity.

Do you ship nationwide?
Yes, we ship across the U.S. and can coordinate international orders upon request.

Can you handle fulfillment for my event or store?
Yes! We offer fulfillment services, including packaging and direct-to-customer shipping if you need it.

Giving Back

What does it mean when you say Merch Tent Media gives back?
We have a huge heart for faith-based communities, especially VBS (Vacation Bible School). We’re committed to providing free shirts to local VBS programs so kids and families can experience community and faith with no financial barrier.

How can I partner with you in giving back?
When you order with us, you’re directly supporting this mission. We also accept sponsorships and donations to expand our reach.

Support

How do I get started?
Simply fill out our Contact Form or email us with your idea. We’ll walk you through design, pricing, and production.

Who do I contact if I have questions about my order?
You can reach us at eric@merchtentmedia.com, and our team will be happy to help.